The Blurb On The Back:

7 straightforward steps to solving any problem with creativity and rigor


Complex problem solving is the core skill for twenty-first century teams. It’s the only way to keep up with rapid change. Winning organisations now rely on nimble, iterative problem solving, rather than traditional planning processes. In this book you’ll learn the seven-step systematic approach to creative problem solving that will work in any field or industry. It employs a highly visual, logic-tree method that can be applied to any problem, from strategic business decisions to global social challenges. Charles and Rob, with decades of experience at McKinsey & Company and other institutions, provide a toolkit with 30 detailed real-world examples, so you can see exactly how the technique works in action.


ExpandThe Review (Cut For Spoilers): )

The Verdict:

Charles Conn is a former partner of McKinsey & Company and former CEO of the Rhodes Trust. Rob McLean is Director Emeritus of McKinsey & Company and a former Dean of the Australian Graduate School of Management. This book aims to set out a 7-step programme for complex problem solving but while there’s some useful information here it presupposes a familiarity with some of the logic tree techniques, which makes it difficult to use for beginners.

Thanks to the Amazon Vine Programme for the review copy of this book.

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August 2025

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